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zatpetra
zatpetra
Participant
February 18, 2015
Answered

Can´t get my products

  • February 18, 2015
  • 1 reply
  • 183 views

I´ve just purchased Creative Cloud Photography plan (one-year, prepaid), got an e-mail,pressed: get started, the page appears for second and then always fails to:sorry this page is available(error returned 404). What can I do?

Thank you

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Petraz95722736 have you utilized the Creative Cloud Desktop application to install Photoshop and Lightroom?  You can find details on how to install the Adobe Creative software titles included with your membership at Creative Cloud Help | Install, update, or uninstall apps.

1 reply

Mylenium
Mylenium
Legend
February 18, 2015

Simply sign into your account at creative.adobe.com.

Mylenium

zatpetra
zatpetraAuthor
Participant
February 18, 2015

I am (was) signed it. I signed out and then signed it again, it didn´t help

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
February 18, 2015

Petraz95722736 have you utilized the Creative Cloud Desktop application to install Photoshop and Lightroom?  You can find details on how to install the Adobe Creative software titles included with your membership at Creative Cloud Help | Install, update, or uninstall apps.

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