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Participant
May 23, 2012
Question

Can't get passed this install problem - Please help Adobe.

  • May 23, 2012
  • 2 replies
  • 1323 views

I've downloaded the TRIAL version of PRODUCTION PREMIUM CS6. Once running / installed and tested it I will purchase it.

But cannot get past this ERROR problem.

Here is my install ERROR log ADOBE..  Please help.

URGENT.

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF027, DW063 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 4 error(s), 0 warning(s)

----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------

ERROR: DF027: Unable to copy file from "/private/tmp/.tempdir6Qpuljrb/Assets1/Application/Adobe Photoshop CS6.app/Contents/Resources/PS_LevelsIcon.icns" to "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Resources/PS_LevelsIcon.icns" (Seq 1205)

ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1205)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed

ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

-------------------------------------------------------------------------------------

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2 replies

Participating Frequently
May 23, 2012
Participant
May 23, 2012

Anyone ADOBE person out there...