can't get photoshop 25.10

Forum|Forum|1 year ago
July 9, 2024
2 replies
736 views

I bought photoshop and it downloads version 25.9 which has the 0xc0000142 error. Apparently version 25.10 has fixed this but....even when I uninstall my version and go back on Adobe and re-download and install..........it gives me version 25.9 and apparently I'm up to date..........still getting same error. I've done everything the internet has to offer. I've also checked Microsoft but can't seem to find an issue.

How do I get version 25.10???

[Edited by moderator]

Installation

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

kglad

Community Expert

update the cc desktop app.

M

Manon5FCEAuthor

Participating Frequently

ok..cc? how do I update an app that won't open? I checked all updates on Adobe and it tells me I have the latest updates. I just downloaded photoshop and lightroom 2 days ago. I've decided to take the laptop to a computer tech. Done messing around. thanks

kglad

Community Expert

have you installed the cc desktop app?

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