Can't get the installer to run

Forum|Forum|12 years ago
December 3, 2013
1 reply
395 views

Running on Windows 7.

I've downloaded the .exe installer. When I run it, I get this error: "We've encountered the following issues: Please connect to interned, then try again."

I've tried to do this many times, and I always get the same error. Can anyone help? Thanks!

This topic has been closed for replies.

iAnkitkhurana

Adobe Employee

Hi bugs5447,

Welcome to the Community!

Are you in your office, if yes then try to use the external connection while installation/activation.

-Ankit

B

bugs5447Author

Participant

Thanks Ankit.

This morning the .exe installer ran perfectly and I was able to download the CC programs without problems.

Lincoln

iAnkitkhurana

Adobe Employee

Thanks for the update Lincoln :-)

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