Can't install Acrobat X Pro

Question

I have Acrobat X pro on my old computer and when I try on the new it will not be activated because of the old one.

On the old one I have uninstalled Acrobat so I can't inaktivate it.

How can I solve this problem? I don't want to buy a new version.

try67 · Accepted Answer

AFAIK, Acrobat X can no longer be activated. Are you sure it worked correctly? You might be in the trial period, which will end after 30 days, and then you won't be able to use it any longer.

creative explorer · Answer

@eva_bw by any chance do you still access to the old computer? Adobe licenses for older perpetual versions like Acrobat X Pro typically allow installation on two computers. When you uninstall without deactivating, the Adobe activation servers might still count that installation towards your limit. So, if you can go back to your old computer, deactivate it through the software, so that you reset your activation count. Uninstalling isn't deactivating it!
https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

I would say that Acrobat X Pro is an older, unsupported version (support ended for Acrobat X Pro ended on November 15, 2015). While Adobe should still be able to reset your activation count, be aware that they no longer provide technical support or updates for this version. Acrobat X Pro may NOT be compatible with the operating system on your new computer. Older software can sometimes have issues with newer operating systems.

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