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August 20, 2018
Answered

Can't install Adobe XD via CC in Win10

  • August 20, 2018
  • 1 reply
  • 588 views

Dear forum,

maybe anyone is experiencing the same error while trying to install Adobe XD via CC on Win10 Pro.

Thank you!

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Exit Code: 191

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 2 error(s), 0 warnings(s)

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:10.0.12.9

FATAL: Error occurred in install of package (Name: UWPAssets Version: 10.0.12.9). Error code: '191'

ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with xml

Adobe.CC.XD

C:\adobeTemp\ETR6473.tmp\1\SparklerApp\SparklerApp.appx

10.0.12.9

x64

CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US

adbxd:

Microsoft.VCLibs.140.00

14.0.25426.0

x64

CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

C:\adobeTemp\ETR6473.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx

false

with error code 1

ERROR: Failed to install UWP Appx Package

-----------------------------------------------------------------------------

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer John T Smith

    Code 191 https://forums.adobe.com/thread/2251549

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    August 20, 2018