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K
KMan21
Participant
October 7, 2021
Question

Can't install Adobe XD - WIndows 1809 64 bit, Os Build 17763.1637

  • October 7, 2021
  • 2 replies
  • 2338 views

Please see the PC build. I searched forum and came up with the Complatibility mode thread and tried that. Does not work. Any workaround? Older version of XD?

This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 7, 2021

KMan21, it looks like the Long-Term service build of Windows 10 is installed on the computer - https://docs.microsoft.com/en-us/windows/release-health/release-information.  The computer will need to update to at least build 1909 to install Adobe XD.

K
KMan21Author
Participant
October 7, 2021

Okay, will try this and pass it along to our IT.

K
KMan21Author
Participant
October 7, 2021

Related to this but does not work -https://community.adobe.com/t5/download-install-discussions/install-i-cannot-install-adobe-xd/m-p/9417802

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