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abbys69149480
abbys69149480
Participant
May 31, 2015
Answered

Can't install Creative Cloud/Photoshop Trail

  • May 31, 2015
  • 2 replies
  • 138 views

I'm trying to install the free trial version of Photoshop on my Mac. When I click download on the website, it takes me to another page and tells me to open it with another application. Then, it says that it does not recognize the address...

This topic has been closed for replies.
Correct answer Govardhan.V

Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

You can install Photoshop application using Adobe Creative Cloud application .

Reference :

https://helpx.adobe.com/creative-cloud/help/install-apps.html

2 replies

Ned Murphy
Ned Murphy
Legend
May 31, 2015

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

If you continue to have a problem show the complete address error message you see.

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
May 31, 2015

Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.

https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

You can install Photoshop application using Adobe Creative Cloud application .

Reference :

https://helpx.adobe.com/creative-cloud/help/install-apps.html

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