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Participant
April 10, 2014
Question

Can't install cs5 upgrade to cs3 on mavericks

  • April 10, 2014
  • 1 reply
  • 354 views

I have cc subscription on my mbp2.5ghi5 2011 16gb/750SSD with 420 free. I tried to put my cs5 upgrade on the machine so that I could work with a new client who needs work in cs5. I couldn't install so I put cs3 back on the machine to give the upgrade software to " find". Still can't upgrade. I am running 10.9.2. CS3 installed fine, works ok, just put it there to get the cs5 on, and I can't get the upgrade installer to work. I can't wipe the 750SSd just for the sake of putting cs5 on temporarily, I need all the cs6 and cc software to keep working. I can't use the cleaner because it will damage the software I now have on there. Any ideas?

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    1 reply

    avanishdivya
    Adobe Employee
    Adobe Employee
    April 10, 2014

    Hi bdesign,

    what error message are you getting?

    Please post a screen shot of the error message.

    Thanks

    Participant
    May 20, 2014

    I am posting a screenshot.

    Now matter how many times I restart, I get this message. i am in the administrator account. As a test, I tried installing on a 2009 mac pro with a traditional sata drive, and it installed without incident. Remember, I can't wipe my 750 ssd drive, I have too much invested in it and on it and I can't take the weeks to get the adobe cc suite working again.

    Is there a reason it won't install on an ssd drive?