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December 13, 2011
Question

Can't install Elements 10 update

  • December 13, 2011
  • 1 reply
  • 519 views

I just bought and downloaded Photoshop Elements 10 upgrade. I can't install it. When I click on "launch" I get the error message "windows can't open this file: photoshopelements_10_LS_15.7z". I try to find the download on my computer and can't.

Conversely I also removed Acrobat X from my old computer and re-activated it on this computer with no problems.

Any ideas please?

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    1 reply

    Preran
    Legend
    December 13, 2011

    Use the procedure in this article to unzip your file. (http://www.ehow.com/how_5116786_unzip-file.html)

    Go to the location where you have saved your downloaded file and use the normal procedure (right-click, select unzip, and choose the application) to unzip your file.