Skip to main content
D
Dominik28188785hus6
Participating Frequently
February 3, 2023
Answered

Can't install on external drive [Branched from 2016 topic.]

  • February 3, 2023
  • 4 replies
  • 3975 views

Hi, 
i had the same question. but the way you describe it doesn't work. Creative Cloud doesn't accept when I change the Install location for Applications to the external SSD hard disk. why? and is there any other solution? my amcbook storage is full due to and I just bought a new external hard disk by LaCie.

    This topic has been closed for replies.
    Correct answer Lumigraphics

    Yes but I don't believe applications can run properly from an ExFAT drive. it must be a Mac format.

    4 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 6, 2023

    Installation on compatible format externals still requires ample primary hard disk space to download and unpack the program files before they are moved to the external.  

     

     

    Nancy O'Shea— Product User & Community Expert
    L
    Lumigraphics
    Legend
    February 6, 2023

    You may need to format that external drive as HFS Extended or APFS to install software on it. ExFAT is a Windows format.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 6, 2023

    @Lumigraphics 

     

    macs can read/write to exfat drives, too.

    L
    LumigraphicsCorrect answer
    Legend
    February 6, 2023

    Yes but I don't believe applications can run properly from an ExFAT drive. it must be a Mac format.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 5, 2023

    If you're out of primary hard disk space, you need a new computer.  See the system requirements below and keep in mind that these are minimum requirements. You'll likely need additional HD space for operating system + all other apps you use.

    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/photoshop/system-requirements.html
    - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

    Nancy O'Shea— Product User & Community Expert
      D
      Dominik28188785hus6Author
      Participating Frequently
      February 6, 2023

      Thank you Nancy, but that's why I asked if its possible to install adobe applications on an external hard drive. So far it didn't worked in the CC settings, although I didn't try to use the root of the external (as speculated by @kglad ), instead folders I already created. Or does it needs partition of the external in order to change the Install location for Applications?

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 6, 2023

      @Lumigraphics found the problem: macs can't execute apps on exfat formatted drives.  they can read/write to those drives, but not run programs.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 4, 2023

      @Dominik28188785hus6 

       

      if mac, what file system on the external drive?

      how much free space is on your os drive?

      D
      Dominik28188785hus6Author
      Participating Frequently
      February 5, 2023

      Hi @kglad 
      The file system on the external drive is exFAT
      and my os drive has 145 GB of free space  (now, after I put the media data to the external SSD)

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 5, 2023

      copy and paste here a screenshot of the cc desktop app install location setting.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices