Can't Install on my MacBook Pro

Question

So, I have been trying to install Premiere Pro on my MacBook Pro for my school job. It tells me to download a file to access this multi-colored page, where it asks to put in a system password to continue the installation. The thing is, I have no clue what that password is. I typed in my password for the iCloud ID, I used the password I used for my Adobe account, and I have tried everything and nothing. I didn't get an email or message on what that password is, so how am I supposed to continue the installation?

So how am I supposed to get past that part to download this for school?

Ben M · Answer

This sounds like a school license on a school computer. If you are receiving a mac prompt and are not an admin user on your computer you will need to reach out to your school's IT department and have them install the application for you.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded