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chloekissey
chloekissey
Participant
January 27, 2015
Question

Can't install photoshop elements 11 on my Mac. Help!!!

  • January 27, 2015
  • 1 reply
  • 185 views

Can't install photoshop elements 11 on my Mac. I installed, moved a file (whoops). It stopped working. So I uninstalled it, then tried to reinstall but it wouldn't do it. Is it now locked or something? Can't find any way to contact Adobe for help (!!!!) so would be so so grateful for some advice.

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 27, 2015

    Chloekissey what specific errors are you receiving when you try to install Photoshop Elements 11?  What operating system are you using?  What process did you utilize to uninstall Photoshop Elements?

    chloekissey
    chloekisseyAuthor
    Participant
    January 28, 2015

    Hi Jeff,

    Great to hear from you! I don't have those answers but I can try

    again to reinstall and then let you know. Unfortunately I'm not around

    that computer at the moment. If it suits I hope I could send you an

    email in the next couple of weeks with that information and if you still

    have time you could let me know what you think?

    Many thanks for your time,

    Chloe

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 28, 2015

    Certainly Chloe you are welcome to update your discussion when it is convenient.  Please do be aware that you are posting in a public forum.  This means that anyone within the community, including myself, will be reading and able to respond to your update.

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