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Participant
March 22, 2015
Question

Can't install Photoshop Elements 13 on my HP laptop

  • March 22, 2015
  • 1 reply
  • 493 views

I just purchased Photoshop Elements 13. It is important to me that I can use the program on my desktop and laptop, both are HP and have Windows 8.1. The retailer (who sold me the computers previously) assured me I could and there would be no problem. But there is a problem .... my laptop doesn't have a CD drive and that's what's in the box, a CD. No instructions on how to download the program from website.

Q- Can I download the program from the website onto my laptop? If so, how?

I have already paid for it.

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 22, 2015

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    da3929373Author
    Participant
    March 22, 2015

    Thank you kglad

    This link above for Elements 13 is just a trial version.  I've paid for a full version. Where is the link for that

    kglad
    Community Expert
    Community Expert
    March 22, 2015

    the trial is the full version after activating with your serial number.