Can't install Photoshop Elements 2021 or Premier Elements 2021 on MacBook Pro

Question

I've done everything Adobe prescribes. I purchased the software, received 2 serial numbers (1 for each), and clicked the Download button. I now have 2 downloaded .dmg (Disk Image) files residing on my Mac. When I double-click on either of them, it presents me with a message stating that it wants to access my Downloads folder. When I try to click on OK (or Don't Allow), the buttons are ghosted and the message window remains (can't get rid of it). Needless to say, there is no further action possible. Is this an installer problem, or does the Mac not allow me to continue for some reason ?

Test Screen Name · Answer

Try dragging out of the downloads folder onto your desktop. This is not a problem I've seen, but it's worth a try. However, if you can't reply to this normal Mac prompt, it may be a Mac issue.

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