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A
alirezasaraei
Participant
March 29, 2022
Question

can't install photoshop on Macbook pro 2021 [was: 2011]

  • March 29, 2022
  • 1 reply
  • 461 views

I have a problem to install adobe apps (photoshop)error 403 with my macbook " M1 pro 2011 2021

I already turn off auto update but It doesn't works. 

Can anyone help me

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    1 reply

    T
    Test Screen Name
    Legend
    March 29, 2022

    1. Would that be actually a Macbook M1 Pro 2021? If not sure, please share a screenshot from ABOUT THIS MAC.

     

    2. What happens when you try to install - please share any error messages.

      A
      alirezasaraeiAuthor
      Participant
      March 29, 2022

      yes, Macbook M1 Pro 2021

       

      ERROR: DF024

      T
      Test Screen Name
      Legend
      March 29, 2022

      Thanks. For error DF024, see if this helps: https://helpx.adobe.com/creative-cloud/kb/error-df024-installing-creative-cloud.html

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