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A
Anonymous
September 21, 2014
Question

Can't install Photosop elements 12: Error message:(97F81AF-0E47-DC99-A01F-C8B3B9A1E18E) HRESULT: 0x800736FD Can you help me, please?

  • September 21, 2014
  • 1 reply
  • 361 views

Hello, I can't install Photoshop Elements 12, same error message every time.. Can someone help me, please?

    This topic has been closed for replies.

    1 reply

    Mylenium
    Mylenium
    Legend
    September 21, 2014

    Without proper system information and other details nobody can say anything. That hash value by itself is toatlly meaningless without some context.

    Mylenium

    A
    Anonymous
    September 21, 2014

    Hallo, thanks for answering.

    so here the OS I am working on: Windows 7 Pro 64 bit.

    I have enough space on my computer. I've already installed Photoshop Elements 12 on my second computer and everything went fine during the installation.

    I've bought a cd-box from Adobe.

    Sincerely,

    cmoi02

    F
    Fernand36432235u6ml
    Participant
    March 31, 2024

    Exactly the same problem in trying to install PSE 9 on Windows 11 Pro 64 bits !

    I have forced the setup program to run in Win 7 compatibilty mode, and I have diabled the memory integrity protection, but the installation fails with the same message as above !

     

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