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September 21, 2014
Question

Can't install Photosop elements 12: Error message:(97F81AF-0E47-DC99-A01F-C8B3B9A1E18E) HRESULT: 0x800736FD Can you help me, please?

  • September 21, 2014
  • 1 reply
  • 361 views

Hello, I can't install Photoshop Elements 12, same error message every time.. Can someone help me, please?

    This topic has been closed for replies.

    1 reply

    Mylenium
    Legend
    September 21, 2014

    Without proper system information and other details nobody can say anything. That hash value by itself is toatlly meaningless without some context.

    Mylenium

    September 21, 2014

    Hallo, thanks for answering.

    so here the OS I am working on: Windows 7 Pro 64 bit.

    I have enough space on my computer. I've already installed Photoshop Elements 12 on my second computer and everything went fine during the installation.

    I've bought a cd-box from Adobe.

    Sincerely,

    cmoi02

    Participant
    March 31, 2024

    Exactly the same problem in trying to install PSE 9 on Windows 11 Pro 64 bits !

    I have forced the setup program to run in Win 7 compatibilty mode, and I have diabled the memory integrity protection, but the installation fails with the same message as above !