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Can't install Premier Elements trial

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Hi,

I tried to install Permier Elements trial, but I got an error code 195, which said min OS is 10.12, but I am running 10.15.7. Can someone help?

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John WallerCorrect answer

Community Expert

macOS 10.15.7 is Catalina which is almost 5 years old.

You need Monterey (macOS 12), Ventura (macOS 13) or Sonoma (macOS 14 - current).

If you're running a 2019 Mac, you can do a free upgrade to Sonoma by following the steps outlined at this link

How to upgrade to macOS Sonoma - Apple Support

John Waller

Correct answer

Community Expert

macOS 10.15.7 is Catalina which is almost 5 years old.

You need Monterey (macOS 12), Ventura (macOS 13) or Sonoma (macOS 14 - current).

If you're running a 2019 Mac, you can do a free upgrade to Sonoma by following the steps outlined at this link

How to upgrade to macOS Sonoma - Apple Support

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Carol35681908nq17Author

Participant

Yes thank you so much. I did not realize the OS numbers have increased so much! Doi! I don't think my coffee kicked in when I posted. Many thanks for your help.

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kglad

Community Expert

min os is 12, not 10.12

https://helpx.adobe.com/premiere-elements/system-requirements.html#:~:text=Adobe%20Premiere%20Elements%20system%20requirements%201%20macOS%20Intel,Adobe%20Premiere%20Elements%20supported%20import%2Fexport%20formats%20include%3A%20

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Carol35681908nq17Author

Participant

Thank you.

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kglad

Community Expert

you're welcome. can you update your os?

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