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A
Anonymous
January 28, 2016
Answered

Can't install update for Photoshop 9. Keep getting error and says to contact support. THERE IS NO ADOBE SUPPORT!!! Just this.

  • January 28, 2016
  • 1 reply
  • 717 views

I am very disappointed in Adobe's so-called "support." There is no online chat, phone number, email to get direct support. They expect you to go to the "community" and hope someone else has asked the same question. Stinks.

When I boot up it says there is an update for Photoshop Elements 9. Each time I try to install it there's an error and it says it can't be installed and to contact support. WHAT SUPPORT????

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi georgenel53170063,

    Please try downloading the updates directly from the below links:

    Adobe - Photoshop Elements : For Windows

    Adobe - Photoshop Elements : For Macintosh

    Let us know if this helps.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 28, 2016

    update by downloading the files directly and then applying them:

      http://www.adobe.com/downloads/updates/

    A
    Anonymous
    January 28, 2016

    I tried that. The only update I could install was the patch for 9.0.1. When I tried to do the Elements Camera Raw 6.3 it FAILED. When I tried to do the 9.0.3 update multiple times (direct, from the link you sent me and I had found on my own) it said "update patch cannot be applied." I didn't even try to do any other updates after that.

    Bani Verma
    Bani VermaCorrect answer
    Legend
    February 19, 2016

    Hi georgenel53170063,

    Please try downloading the updates directly from the below links:

    Adobe - Photoshop Elements : For Windows

    Adobe - Photoshop Elements : For Macintosh

    Let us know if this helps.

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