Can't launch app: says I'm logged in to other computers.

Question

Upon install and launch of cs6 indesign  on home computer a message states that I've already installed on two other devices. I only know of one.  Changed computers in July due to destructive power surge. How do I verify and continue installation.

Ned Murphy · Answer

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues. They should be able to deactivate any out of order installation(s).

Here are some links to help make contact:

http://www.adobe.com/support/chat/ivrchat.html

http://www.adobe.com/support/download-install/supportinfo/

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