Can't log in to Creative Cloud

Forum|Forum|4 years ago
December 6, 2021
1 reply
323 views

Been using it for years, suddenly when I open creative cloud, all the apps say "Buy Now" or "Start Free Trial". No place to log in.

I have a new iMac M1, got it a few days ago, and all Adobe apps working fine (Photoshop, inDesign, Illustrator, Acrobat), but suddenly I'm locked out.

I re-downloaded Creative Cloud app but still the same.

I did get the Photoshop free trial so at least I can use it.

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M

Marshall22103525x07oAuthor

Participant

I also got this email. I didn't change my password.

Rob_Cullen

Community Expert

Contact Adobe Support ASAP. Your Adobe ID may have been hacked.

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Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

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