Answered
can't log on to creative cloud
the message said I've logged off, which i didn't, and I can't log on to the desktop creative cloud app but on myp hone and the website I can, please someone help me.
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Hi,
Try this :
1 - Quits All Adobe background processes from the task manager :
Windows 7 : "Ctrl+Shift+Esc"
Windows 8 and 10 : "Windows+X" to Access the Power User Menu
Adobe CEF Helper
Adobe Creative Cloud
Adobe IPC Broker
Adobe Genuine Software Integrity Service
CCLibraries
CCXProcess
Creative Cloud
CoreSync
2 - Rename The folders "SlStore" , "SlCache" and "OOBE" to "SlStore.old" , "SlCache.old" and "OOBE.old" in this location :
C:\Users\<user folder>\AppData\Local\Adobe\OOBE
C:\ProgramData\Adobe\SLStore.
C:\Program Files (x86)\Common Files\Adobe\ SlCache
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