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Participant
January 21, 2019
Answered

Can't Login to Adobe Illustrator

  • January 21, 2019
  • 1 reply
  • 2582 views

Hello,

I can access my other Adobe apps fine but I can't seem to login to Adobe Illustrator and use the app. When I enter the correct credentials the screen just reloads. I can't seem to get around the login in order to use the software.

I tried reinstalling the software, no dice. Also restarted my computer. Still not working.

Thanks!

This topic has been closed for replies.
Correct answer kglad

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 21, 2019

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.