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dustinb39670214
Participant
August 19, 2018
Question

Can't open Creative Cloud

  • August 19, 2018
  • 2 replies
  • 358 views

I have purchased the student discounted package of adobe with all applications and succesfully installed creative cloud on my Macbook pro (High Sierra). However I can not run the program , when I double click the application the icon starts to move but the program won't launch.

What can I do now? I paid a lot of money for the package

Thank you for any advice on the issue.

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2 replies

JJMack
Community Expert
Community Expert
August 19, 2018

The creative cloud desktop application installs but does open to install Creative clouds Adobe applications is that what you are writting.

Did you try google ?

https://www.google.com/search?q=Installing+Adobe+Creative+cloud+on+High+Sierra&oq=Installing+Adobe+Creative+cloud+on+Hig…

JJMack
Derek Cross
Community Expert
Community Expert
August 19, 2018

Have you downloaded, for example, Photoshop CC2018, via the Creative Cloud app?