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September 25, 2013
Answered

can´t open downloade element says wrong serial number?

  • September 25, 2013
  • 2 replies
  • 1888 views

Can´t open downloaded Elemnts 12. program says wrong serial number although copied from e-mail from Adobe.

What shall I do??

Kajsa

    This topic has been closed for replies.
    Correct answer Romsinha-9KMEUt

    Hi All,

    Please refer the thread: http://forums.adobe.com/thread/1303285 . However the issue seems to be fixed. Please try to actiavte the software and let us know whether its getting activated.

    Regards,

    Romit Sinha

    2 replies

    Participant
    September 25, 2013

    I have the same problem Kajsa. Let me know if you ever get an answer. Adobe's support sucks!

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUtCorrect answer
    Adobe Employee
    September 26, 2013

    Hi All,

    Please refer the thread: http://forums.adobe.com/thread/1303285 . However the issue seems to be fixed. Please try to actiavte the software and let us know whether its getting activated.

    Regards,

    Romit Sinha

    Adobe Employee
    September 25, 2013

    Are you trying on Mac?

    September 25, 2013

    Yes we are working on Mac. No success

    Best regards

    Kalsa

    25 sep 2013 kl. 11:13 skrev NeerajKapoor <forums_noreply@adobe.com>: