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Participant
April 6, 2012
Question

Can't open LR4, not supported on this type of Mac

  • April 6, 2012
  • 1 reply
  • 2161 views

I just successfully installed LR4, however, it won't open the application because it says it is not supported on this type of Mac.  I have a Intel MacBook Pro, OS 10.6.8, with 2 GB RAM, and enough HD space to load and run.  I already have LR3 installed and it's up to date.  What gives?

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1 reply

Mylenium
Legend
April 6, 2012

Which MacBook Pro model exactly? How was the operating system installed? Straight off the DVD or by patching an older version incrementally? Anything else we may need to know?

Mylenium

Participant
April 6, 2012

It's a MacBook Pro 2.16 GHz Intel Core Duo.  The computer's operating system was already installed on the computer when purchased and has been updated regularly as updates are available.  LR4 was installed from the recently purchased DVD.  I bought the upgrade since I already had LR3 but I think it installs a complete version.  I'm also running PS CS5.

Mylenium
Legend
April 6, 2012

Mmh, sounds odd. Any chance you could go fishing for install logs? This might reveal some more details.

Mylenium