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A
Anonymous
March 22, 2012
Question

Can't open LR4 upgrade

  • March 22, 2012
  • 2 replies
  • 3684 views

My MAC meets spec but still getting this message "You can’t open the application “Adobe Photoshop Lightroom 4” because it’s not supported on this type of Mac." Has this happened to anyone else?

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    2 replies

    A
    Anonymous
    April 16, 2012

    Found out that indeed I do have a 64 bit processor. Still will not install after being told to download again.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    April 16, 2012

    Janitbtinaj you were correct the first time that you have a 32-bit processor unless you have obtained a different computer?  http://en.wikipedia.org/wiki/Intel_Core

    A
    Anonymous
    April 16, 2012

    I am running Snow Leopard and was told that in fact I do have a 64 bit processor - I was previously given the wrong info on that.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    March 22, 2012

    What type of processor does your Macintosh have?  Which operating system are you using?  Do you receive this message when running the installer or when trying to launch the application itself?  Finally has it ever worked on this computer?

    A
    Anonymous
    March 22, 2012

    10.6.8 I have LR2 and just tried to upgrade last night. It appears that LR4 needs a multi core processor and not just dual core.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    March 22, 2012

    What type of processor do you have?  You can find this under the Apple Menu>About This Mac.  I have ran Lightroom 4 successfully on an 2.8ghz Intel Core 2 Duo processor.

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