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December 3, 2019
Question

Can't print since upgrading Adobe applications

  • December 3, 2019
  • 0 replies
  • 251 views

I've upgraded the 2 main apps I use to, Illustrator 24.0 and Photoshop 21.0.1

I'm running an iMac 27" Retna 5K, 32mb ram, TB drive.  I've always been able to print to my Epson StylusPro 4800 and sometime I'll send something to the HP Color laserjet 2600n on the network.  This is the first I have had to print to color since before updating these apps.  So the print message in .ai is "Can't print the illustration - color management settings are inconsistent".  

I tried psd and it sends to the printer but the print monitor message is "stopped - 'filter' failed, 1 page.  Even tried Indesign as soon as I choose the 4800 printer in the print window it says "printer selection failed. Restoring the previous selection."

 

I tried all 3 of these apps across the network to the color laserjet 2600n and it gets hung up in the print monitor.  It sees the printer then jumps to paused.

 

This is a big fat waste of time.  It's worked for years on previous version so I don't even know if it is because of the new versions.  Actually Indesign is still the previous version and it always was able to print to either printer.  Oh, same thing is happening with acrobat pro.

 

I'm losing it.

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