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V_Kosev
Participant
February 25, 2019
Question

Can't purchase Adobe Premier pro

  • February 25, 2019
  • 1 reply
  • 283 views

Hi everyone,

My trial version of Adobe Premier pro CC has recently expired and I want to purchase the app with business license.

When I fill the online purchase form it keeps giving me the "Incorrect billing info" error. Tried to buy with two debit cards and a one credit card.

When I try to call the phone given for order it only plays music and can't connect with sales agents for hours now.

Would be glad if someone can give me hint on this!

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
February 25, 2019

There is not much that can be done here on the forum for you. Please Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer
V_Kosev
V_KosevAuthor
Participant
February 25, 2019

Only option available is Chat. Chat is closed too.

Abambo
Community Expert
Community Expert
February 25, 2019

English chat? Don't believe what you see. Go beyond, but there may be some waiting time.

Just tested, it is closed sorry. You need to try later.

ABAMBO | Hard- and Software Engineer | Photographer