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alxmntrvl
Known Participant
August 24, 2016
Question

Can't re-install Acrobat X Pro (CS6) with original disc or installer download

  • August 24, 2016
  • 1 reply
  • 1540 views

Really confused why I can't reinstall Acrobat X Pro (CS6) after deleting it. While trying to reinstall from both the original CS6 disc or from the Adobe website installer download I get the same prompt to close SafariCloudHistory from Activity Monitor, as shown.

After I do that the installer quickly closes and says Acrobat is installed, but it isn't. I thought it might be the disc because the external optical drive I use doesn't always work right, but the downloader from the Adobe site did the same thing.

It was actually a stupid mistake to delete Acrobat – I didn't expect it would be so difficult to reinstall. I use it regularly and need it for work, so any help would be much appreciated.

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1 reply

John T Smith
Community Expert
Community Expert
August 24, 2016
alxmntrvl
alxmntrvlAuthor
Known Participant
August 24, 2016

I tried this at least 3-4 times but after I stop the process in Activity Monitor and click Continue in the installer, the installer quickly closes and says Acrobat is installed, but it isn't – its nowhere to be found and I'm sure the installation was never completed.

Govardhan.V
Participating Frequently
August 24, 2016

Please check whether Acrobat launch icon is created under Applications folder.

If not , Navigate to Applications > Utilities > Adobe Installers.

Open Adobe Installers folder and check whether Uninstall Acrobat icon is listed under ?