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ThanksForYourHelp
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November 5, 2015
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Can't reinstall Acrobat X Pro as part of CS6 Design and Web Premium

  • November 5, 2015
  • 1 reply
  • 504 views

Previously my Lenovo T440s had crashed and I had to change the hard drive. Afterwards, when I was reinstalling all of the software from the Adobe CS6 Design & Web Premium (Education Edition) CD, Acrobat X Pro kept on experiencing problems while the others were successfully installed the first time. When I opened the error summary file, the following was displayed:

Exit Code: 6 
Please see specific errors below for troubleshooting. For example,  ERROR:  
-------------------------------------- Summary -------------------------------------- 
- 0 fatal error(s), 3 error(s)   
----------- Payload: Acrobat Professional 10.0.0.0 {AC76BA86-1033-F400-7760-000000000005} ----------- 
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again. 
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again. 
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603 
------------------------------------------------------------------------------------- 

I wonder whether there's a problem with my CD? Thanks in advance!

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1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 5, 2015