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Participant
May 9, 2013
Answered

Can't reinstall CS4 Design Standard

  • May 9, 2013
  • 1 reply
  • 939 views

Hello everybody,

This is the error given

Adobe Color EU Recommended Settings CS4

Error:

Error 2.

CS4 used to run flawlessly on my iMac i3 3.2 driven bij mac OS 10.7

Then I upgraded the hard drive to 2TB (it was in the Apple replacement programme anyway)

And I upgraded the system to Mountain Lion

Then Illustrator CS4 wouldn't start up, nor Photoshop

So I checked the help pages and since I am not technically inclined I chose the Uninstall version of troubleshooting.

This is what I have tried:

1.an uninstall of all Adobe CS4 items through their software, reinstall, no luck

2.creation of a new admin account called CS4, same results

So

When I try to reinstall this is shown

['continue' doesn't help]

and this was next

'more information' showed

The technical people at Adobe told me they could not support CS4 anymore.

Help would be much appreciated

Regards,

Paul

This topic has been closed for replies.
Correct answer kglad

uninstall again if anything is still installed.

run the cleaner:  http://www.adobe.com/support/contact/cscleanertool.html

restart your computer and then try to install.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 9, 2013

uninstall again if anything is still installed.

run the cleaner:  http://www.adobe.com/support/contact/cscleanertool.html

restart your computer and then try to install.