Can't reinstall CS5.5 on new hard drive (failed to initialize)?

Forum|Forum|10 years ago
June 22, 2015
2 replies
1227 views

My hard drive crashed last month and, after replacing it, I have tried to download/reinstall Creative Suite 5.5 on my computer 4 times. Each time I receive an error message first saying "invalid checksums" before telling me that the "installer failed to initialize." It also suggested I download the Adobe Support Advisor that your site says has been discontinued. I just want to reinstall the programs for which I have already paid. Why does the finished download file size read 2.9GB when the site says 2.5? How can I remedy this issue? Thank you! (OSX 10.6.8, Macbook Pro 2008).

This topic has been closed for replies.

A

atarque3676457

Participant

I've been attempting to reinstall (from original discs/original serial numbers) CS5 on MacBook Pro to no avail. When the hard drive crashed on my old, but still handy, MacBook Pro, I replaced it for the sole purpose of using my old CS5 applications. . Help! I'm not a tech type -- do I need to take it somewhere (where?) to make this happen? of so, what would be a reasonable fee? Please help!

Pattie-F

Legend

Shawn,

You can download from here: Download CS5.5 products

Please see these instructions to extract the files and install your product.

Alternately, if you still have issues, you can download from here:

http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

These links may be helpful if you need assistance:

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Troubleshoot install issues with log files | CS5, CS5.5, CS6

Installation and launch log errors | CS5, CS5.5, CS6, CC

Pattie

shawnchilliardAuthor

Participant

These suggestions have not worked. I receive the same error message regardless of the website from which I download CS5.5. Please advise me on how to obtain a genuine copy of this product that will actually install as expected.