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Y
yoveo259304362j4u
Participant
November 8, 2022
Question

Can't sign in or out of the Creative Cloud app

  • November 8, 2022
  • 1 reply
  • 339 views

Hello Adobe

 

As you can see here, I'm unable to sign in to my Creative Cloud App. I rebooted my PC, I tried to reinstall the application (it didn't work because there are still apps that need it) and I tried to change some LAN settings as suggested in the Adobe Help Center; neither of them did work. I'd like to update Premiere Pro so I can work on my v23 Files but I'm stuck.

 

Thanks for your help!

 

*I have a Windows 11 desktop PC 

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 8, 2022

start here - https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

    J
    JCPenney267176939nyn
    Participating Frequently
    November 9, 2022
    quote

    start here - https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html/jcpassociates

     


    By @kglad

    Thanks a lot for the reply. I will try the suggested solution from your link.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 9, 2022

    sure.  keep us posted.

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