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nikos_77
Participant
May 8, 2020
Question

Can't Uninstall Adobe CC 2017 Apps

  • May 8, 2020
  • 2 replies
  • 2525 views

Since November 2016, i have installed on my Win10 laptop, two CC 2017 trials: Adobe Premiere Pro CC 2017 and Adobe Media Encoder CC 2017. I haven't used them for a long time and now i can't uninstall them.
 

When i go to Programs & Features menu and select Adobe Media Encoder CC 2017 to uninstall, an error appears, saying: "Windows cannot find 'C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HD Core\Uninstaller.exe'". So, i can't uninstall it.
Inside Programs & Features menu, i see only Adobe Media Encoder CC 2017. Adobe Premiere Pro CC 2017 isn't listed there. On the other hand, both programs are listed inside Start menu.

I downloaded the CC desktop app and it didn't recognize any installed CC apps. Then, i uninstalled it.
I used Adobe CC Cleaner Tool, selecting the 4th option (CC Apps), but CC Cleaner tool didn't give me Adobe Premiere Pro CC 2017 and Adobe Media Encoder CC 2017 in the list of apps to clean up.

 

Also, inside C:\Program Files\Adobe path, there are "Adobe Media Encoder CC 2017" and "Adobe Premiere Pro CC 2017" folders.
Could you tell me, how do i completely uninstall both programs?

This topic has been closed for replies.

2 replies

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itchardUK
Participant
May 13, 2022

Simlar issues here... 
Adobe CC Cleaner Tool doesn't clean what it suggests... and sometimes doesn't detect stray installations at all.

Can't find any way to uninstall remnants of old Adobe software. Almost pointless even trying to contact adobe about it. 
But... here I am... HOPING that someone will chip in on this thread.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 13, 2022

For me, CC Cleaner worked as indicated. May be you should describe your problem and what you want to uninstall from what machine?

ABAMBO | Hard- and Software Engineer | Photographer
felixh31786818
felixh31786818
Participant
October 29, 2020

Can somebody please help his guy?

I have the same problem, can't uninstall Animate 2017. It's not in the CC-App-List, and Windows10 tells me it cannot find 'C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HD Core\Uninstaller.exe'

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nikos_77Author
Participant
May 31, 2021

Hello! Did you find a solution to your problem with uninstalling Animate 2017?

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