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Correct answer Rajashree Bhattacharya

Hi stephanz66964878,

Have you tried to follow the steps in Uninstall or remove Creative Cloud apps

Regards

Rajashree

3 replies

Participant
March 8, 2022

To anyone with a mac who finds themselves in this situation: I tried everything mentioned on these forums but it didn't work.  Eventually I had to navigate via the terminal to where the application(s) saved, then run "sudo rm -r 'Adobe Creative Cloud'", and it worked. 

- Open Terminal

- cd [to root user]/Utilities/

sudo rm -r 'Adobe Creative Cloud'

 

So far, Creative Cloud hasn't returned. I'll update if it does. 

Participant
May 17, 2025

any updates for windows???

kglad
Community Expert
Community Expert
May 17, 2025

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

christineb56206384
Participant
November 30, 2016

Hello, I think the question is being misunderstood. How do I uninstall Creative Cloud? Not just the apps, but Creative Cloud itself.

Rajashree Bhattacharya
Community Manager
Community Manager
November 17, 2016

Hi stephanz66964878,

Have you tried to follow the steps in Uninstall or remove Creative Cloud apps

Regards

Rajashree

McToys
Participant
February 23, 2017

Screw you all for making it so easy to install apps and sign up and pay you money, but almost impossible to unsubscribe, quit and stop paying you money. It ought to be simple to find the 'off' button for apps, but you hide it away, provide no contact email or phone numbers and hope you can screw us out of extra money we don't want to spend. Well stuff you. Rant over.