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Can't uninstall creative cloud

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Rajashree BhattacharyaCorrect answer

Legend

Hi stephanz66964878,

Have you tried to follow the steps in Uninstall or remove Creative Cloud apps

Regards

Rajashree

A

Alex23499076y91g

Participant

To anyone with a mac who finds themselves in this situation: I tried everything mentioned on these forums but it didn't work. Eventually I had to navigate via the terminal to where the application(s) saved, then run "sudo rm -r 'Adobe Creative Cloud'", and it worked.

- Open Terminal

- cd [to root user]/Utilities/

- sudo rm -r 'Adobe Creative Cloud'

So far, Creative Cloud hasn't returned. I'll update if it does.

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Admirable_Flamingo8504

Participant

any updates for windows???

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kglad

Community Expert

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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christineb56206384

Participant

Hello, I think the question is being misunderstood. How do I uninstall Creative Cloud? Not just the apps, but Creative Cloud itself.

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Rajashree BhattacharyaCorrect answer

Legend

Hi stephanz66964878,

Have you tried to follow the steps in Uninstall or remove Creative Cloud apps

Regards

Rajashree

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McToys

Participant

Screw you all for making it so easy to install apps and sign up and pay you money, but almost impossible to unsubscribe, quit and stop paying you money. It ought to be simple to find the 'off' button for apps, but you hide it away, provide no contact email or phone numbers and hope you can screw us out of extra money we don't want to spend. Well stuff you. Rant over.

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