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Participant
January 24, 2013
Question

Can't uninstall CS6 and CS5 isn't working either.

  • January 24, 2013
  • 1 reply
  • 351 views

I downloaded the Web and Design CS6 without realizing that my computer doesn't have the minimum requirements.  I need to uninstall the programs, but none of them will even launch, including the uninstaller, because my computer can't support them. 

I'm also trying to get Photoshop CS5 to work, Dreamweaver CS5 works - but the program isn't booting properly.  When I look at the task manager, I see the Photoshop process start and get up to about 10,500 K and then it disappears.

I'm using Windows Vista and my screen resolution is 1366 by 768. 

Thanks a lot for your help.

Jeff

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    1 reply

    Mylenium
    Legend
    January 24, 2013

    Run the Creative Suite Cleaner Tool, then manualyl trash al lthe files and folders. And if CS6 doesn't run, it's unlikely CS5 will, either.

    Mylenium

    jeffml88Author
    Participant
    January 24, 2013

    Aw this sucks.  Thanks for your help again and quick response time.  I appreciate it.