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CCSAN
Participating Frequently
March 27, 2017
Answered

Can't Unistall OLD Adobe programs, MAC?

  • March 27, 2017
  • 2 replies
  • 715 views

"Localized files could not be loaded. Please reinstall this application to solve the problem." Error 11

OS X Yosemite 10.10.5

Our work computer has an issue with Adobe 2015 programs no longer opening and can't find a way to just get them off. We've tried to install CC apps since on the the MAC and it won't allow it because of the old programs on there, which aren't even working and we just get that error message. 

Is it because the programs were installed with a disk? The original disks can't be located at this time. I've already tried the cleaner tool and a former worker resorted to throwing the icons in the trash but they are still in launchpad. I decided to bring them back to the desktop. All this happened before I had access to this computer so I'm not sure of all that was done and why it's like this.

This topic has been closed for replies.

2 replies

CCSAN
CCSANAuthor
Participating Frequently
September 15, 2022

I wanted to update that I was able to recover the old applications by restoring from an earlier point and version of the MAC.

Unfortunately, I tried to update the computer late in 2019 and it broke....For good. So much for that.

kglad
Community Expert
Community Expert
September 15, 2022

if you have a current subscription, what are you now trying to do and what problem are you having?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 27, 2017
CCSAN
CCSANAuthor
Participating Frequently
March 28, 2017

Ok I'll give it a try and thanks to you and anyone else ahead of time!

kglad
Community Expert
Community Expert
March 28, 2017

you're welcome.