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Participant
April 4, 2018
Answered

Can't update Adobe Photoshop CC

  • April 4, 2018
  • 2 replies
  • 3209 views

I'm using Adobe Creative Cloud to update my Adobe software. Updating Lightroom Classic CC worked fine but trying to update Photoshop or Adobe RAW I got the message to  close Adobe Photoshop CC 2018. But this program is not active. I looked in the task manager from Wondows 10 but it was not there. Strating and closing Adobe Photoshop CC alsdo did not work. Can someone help me?

Jack Duijf

This topic has been closed for replies.
Correct answer Atul_Saini

Hi Jack,

As you have mentiond that you were unable to update Adobe Camera Raw. You received a message   close Adobe Photoshop CC 2018. Even after checking the task manager it didn’t fix.

I would request you to restart the machine and the retry, if that still persists I would request you to try the steps mentiond on this lunk:-Close conflicting processes or applications interfering with Adobe Creative Cloud app update or install.

Plese update this discussion in case you need further assistance.

Thanks,

Atul_Saini

2 replies

Participant
September 9, 2023

Hi all,

Yesterday updation new adobe photoshop pop up notification but today click update button can't update any one help me please thank you

kglad
Community Expert
Community Expert
September 9, 2023

@mohamed305069304pwx 

 

what's your os version?

Participant
September 9, 2023
photoshop beta 25.1
Atul_Saini
Community Manager
Atul_SainiCommunity ManagerCorrect answer
Community Manager
April 5, 2018

Hi Jack,

As you have mentiond that you were unable to update Adobe Camera Raw. You received a message   close Adobe Photoshop CC 2018. Even after checking the task manager it didn’t fix.

I would request you to restart the machine and the retry, if that still persists I would request you to try the steps mentiond on this lunk:-Close conflicting processes or applications interfering with Adobe Creative Cloud app update or install.

Plese update this discussion in case you need further assistance.

Thanks,

Atul_Saini