Can't update/install apps in creative cloud
Hi there!
I'm a bit frustrated- I've uninstalled, tried to reinstalled, used the cloud cleaner tool, deleted folders, and I'm still left with no software and this error message-
Exit Code: 105 -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 3 error(s), 2 warnings(s) FATAL: Error occurred in uninstall of package (Name: AdobePremierePro12AllTrial Version: 12.0.0.224). Error code: '105' ERROR: Failed to delete file: 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\PPRO_12_0_0_AdobePremierePro12AllTrial_12.0.0.224.pimx' LastError:5 ERROR: Failed to delete file: 'C:\Program Files (x86)\Common Files\Adobe\Installers\repairXml\PPRO_12_0_0_AdobePremierePro12AllTrial_12.0.0.224.pimx' LastError:5 ERROR: Error in deleting package records for sapCode:PPRO, version:12.0.0, package:AdobePremierePro12AllTrial, packageVersion:12.0.0.224 WARN: Unable to delete directory "C:\Program Files\Adobe". Error 32 The process cannot access the file because it is being used by another process.. Check and correct folder & parent directory permissions and then try again. WARN: Warning (Code = 149) executing command DeleteDirectoryCommand -------------------------------------------------------------------------------------
I have since deleted the two files it asked to delete, but I'm still not having luck
It's a shame that I'm currently paying for software that I've been unable to use for a week or so, please let me know how I can fix this!
Thank you so much!