Can't update my CS5

Question

After bought a new MacBook, and installed my CS5, which works allright, I try to update... The download take a long time, the process go on to 100% and... a message tells me that the update has failed, please contact adobe support..

Any idea ?

Oh and... am I stupid or there is no way to contact the real adobe support team, and have to ask only the community ?

I've clicked on "Support" then Contact Us, but I go round and round, allways back to community, and can't find the "real" contact support form...

Jeffrey_A_Wright · Answer

Akaramel forum only support is the only option for installation support for Creative Suite 5.

Do you receive a specific error message when trying to download or install the update? You may want to download and install the update directly from Product updates.

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