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Participant
December 2, 2013
Answered

Can't update or Install Apps

  • December 2, 2013
  • 1 reply
  • 256 views

I have no trouble downloading large applications and files on my complete; however, when I am trying to update or download apps on Creative Cloud, I keep losing connection and get prompted to RETRY.    I do this over and over again.    I have tried the SAFE START Mode on my Mac Pro desktop.   I am also having this same problem with my Macbook Pro.    However, if I take my MBP into my office I am able to update and download.    I am simply not able to take my desk top into the office for updates and down loads.   

Is there any way that I can down load to my laptop at the office and then transfer the updates and downloads to my Mac Pro desk top at home?

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Correct answer Rave

Hi Jon,

Yes you can download the updates manually for the softwares you want from : http://www.adobe.com/downloads/updates

You can save the downloaded files to a flash drive and then connect to the desktop and install the software.

1 reply

Rave
RaveCorrect answer
Participating Frequently
December 3, 2013

Hi Jon,

Yes you can download the updates manually for the softwares you want from : http://www.adobe.com/downloads/updates

You can save the downloaded files to a flash drive and then connect to the desktop and install the software.