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chocomonkey06
Participant
September 24, 2016
Answered

Can't update Photoshop CC 2015.5. Error Code 160

  • September 24, 2016
  • 1 reply
  • 957 views

I've tried to download Photoshop CC 2015.5 many times but, it and keeps giving me this error code.

<PRE>Exit Code: 160

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 160) executing in command 'SetRegistryValueCommand' for package: 'AdobePhotoshop17-Core_x64', version:17.0.1.159

FATAL: Error occurred in install of package (Name: AdobePhotoshop17-Core_x64 Version: 17.0.1.159). Error code: '160'

WARN: Error Setting Registry - Start 64-bit:1 root:2 key:SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Photoshop.exe name:Default type:REG_SZ data:C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Photoshop.exe. Check for Registry permissions. (Error: Error 5 Access is denied.)

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</PRE>

I have uninstall and reinstall Photoshop, but that doesn't work. I just don't know what to do.

This topic has been closed for replies.
Correct answer Ethereal_Sunflower98BC

It seems a permission issue with the registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Photoshop.exe

I suggest you  to contact Adobe technical support,

they may try to set the permission for you.

Contact Customer Care

use above link and click on still need help

1 reply

Ethereal_Sunflower98BC
Ethereal_Sunflower98BCCorrect answer
Participating Frequently
September 25, 2016

It seems a permission issue with the registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Photoshop.exe

I suggest you  to contact Adobe technical support,

they may try to set the permission for you.

Contact Customer Care

use above link and click on still need help

J
jennday
Participant
October 6, 2017

I have this same problem.  I cannot seem to update beyond Photoshop CC (2015).  I tried first to update to CC (2017), then downgraded my expectations and tried to update to (2015.5). Same problem. I am running Win 7 Enterprise.  I get the error 160.  (See below).  Other CC apps updated without problem.  (I updated Bridge and Audition to 2017 versions).  I am admin on my machine, and managed to delete the registry key mentioned (Photoshop.exe) after following advice in this and other posts.  HOWEVER, after subsequently trying to install again, installation stops again at 90% with error code 160.  Could someone please tell me whether this is a WIN 7 issue and perhaps not solveable??   The procedure of deleting the registry key for Photoshop.exe seems to work for others on later OS's, but not for me.   Have spent hours on this and exhausted myself looking for answers in this forum!  MANY THANKS for any insights!

Exit Code: 160

-------------------------------------- Summary --------------------------------------

- 3 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Fatal Error '113' occurred while download

FATAL: Error (Code = 160) executing in command 'SetRegistryValueCommand' for package: 'AdobePhotoshop17-Core_x64', version:17.0.2.195

FATAL: Error occurred in install of package (Name: AdobePhotoshop17-Core_x64 Version: 17.0.2.195). Error code: '160'

WARN: Error Setting Registry - Start 64-bit:1 root:0 key:.api name:Default type:REG_SZ data:Photoshop.PrintingInksFile. Check for Registry permissions. (Error: Error 5 Access is denied.)

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