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J
jaclegau
Participant
August 4, 2015
Answered

can't update photoshop cc

  • August 4, 2015
  • 1 reply
  • 245 views

First time it happens. I can't update photoshop cc from creative cloud.It says problem installing it and to communicate with you , 49 in brackets. Second day trying

This topic has been closed for replies.
Correct answer Kanikas

Hi,

Please try :-

Open Temp folder.

Clear the Temp folder content.

Disable your computer Firewall and Antivirus for sometime.

Launch CC Desktop and try downloading Apps.

You can also refer below document.

Error downloading Creative Cloud applications


Hope This helps !!!

1 reply

Kanikas
KanikasCorrect answer
Legend
August 4, 2015

Hi,

Please try :-

Open Temp folder.

Clear the Temp folder content.

Disable your computer Firewall and Antivirus for sometime.

Launch CC Desktop and try downloading Apps.

You can also refer below document.

Error downloading Creative Cloud applications


Hope This helps !!!

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