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Participant
November 25, 2019
Question

Can you change a user

  • November 25, 2019
  • 2 replies
  • 492 views

Hi can anyone tell me how many users you can have on Adobe ? I am on a basic package and already have 2 users set up 

if it's only 2 users can you change one user 

 

many thanks 

nc4

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
November 25, 2019

On Individual plans, you have only 1 Adobe ID (email) and password per account. 

To change your Adobe profile, log in to your Adobe account below.

https://account.adobe.com/profile

 

 

Nancy O'Shea— Product User & Community Expert
Tacafy大尉
Legend
November 25, 2019

NC4, good evening.
Creative Cloud and Document Cloud are user licenses.
1 license = 1 person can use.
Sharing an account violates the terms of service.
You need to prepare as many licenses as you want.

If you are using a personal license, you cannot change the user because the ownership of the license is fixed to the user.

With Team licenses, license ownership is tied to the organization, so users can be replaced.

Participant
November 26, 2019

Thanks .. so I am the licence holder but how many people can access adobe under their own name ? 

Nancy OShea
Community Expert
Community Expert
November 27, 2019

On an individual account, only 1 person.

On a Teams account, it depends on how many licenses you purchased.

 

Nancy O'Shea— Product User & Community Expert