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Participant
January 7, 2015
Question

Can you help? Converting from PC to Mac for Design Standard CS6

  • January 7, 2015
  • 1 reply
  • 83 views

Hello,

I have recently purchased a macbook pro and downloaded the files for Design Standard CS6, I install the application and then enter my product key which works however it says
"this product is valid but we could not find a qualifying product on this computer"

It then tells me that if I want to use the code I must have one of the following products and the serial code, then it gives me a list of products none of which I want such as Design Standard 5, Web Premium etc

I didn't need any of these on my PC I just downloaded the application and used my code


Can anyone offer any advice here?

Thanks

S

    This topic has been closed for replies.

    1 reply

    Mylenium
    Legend
    January 7, 2015

    Order product | Platform, language swap

    For anything else you need to contact support by web chat.

    Mylenium