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Participant
August 15, 2018
Answered

Cancel a suscription but don't remember the adobe id

  • August 15, 2018
  • 3 replies
  • 266 views

Hello, can anyone help me out? I get every month a charge on my credit card, but don't remember nor my id nor any email i have used to suscribe to adobe products.

Can i trace the charge by the credit card number? or should i just call my bank and refuse the charge?

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

3 replies

Abambo
Community Expert
Community Expert
August 17, 2018

Please look into this:

Pls Help, I forgot the username and email login details to my CC.

Atul_Saini​ will help you too, for sure!

ABAMBO | Hard- and Software Engineer | Photographer
Bani Verma
Legend
August 16, 2018

Moving this query to the correct forum Adobe Creative Cloud .

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 16, 2018

This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html