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Participant
January 7, 2019
Answered

Cancel Adobe Creative Cloud Photography plan (one-year)

  • January 7, 2019
  • 1 reply
  • 245 views

I click the customer service support link but keep looping to the forum page.

Not sure how to proceed.

Anyway, I'll like to cancel my plan.

This topic has been closed for replies.
Correct answer kglad

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 7, 2019

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

cpkoh77Author
Participant
January 15, 2019

In this case, I'll continue the annual plan till end. Thanks.

kglad
Community Expert
Community Expert
January 15, 2019

you're welcome.