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chanagunp95478686
Participant
April 19, 2018
Answered

Cancel Adobe plan

  • April 19, 2018
  • 2 replies
  • 1207 views

why i can't cancel adobe creative cloud plan i use it more than 1 year

This topic has been closed for replies.
Correct answer Ani*Adobe


I use chrome and this picture is my plan


Hi there,

Please Contact Customer Care for the cancellation of subscription.

^Ani

2 replies

Participant
January 28, 2022

I have the same issue, this f#@$%ked up company does this on a regular basis and ripps of more people like this. 

 

AxelMatt
Community Expert
Community Expert
January 28, 2022

I can understand your anger, but you should moderate your language

 

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Adobe's employees don't read the comments here regularly

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
April 19, 2018

Hi

Take a look here

How to cancel your Adobe Creative Cloud plan or membership

If you're still having issues cancelling try contacting Adobe Customer Care

Contact Customer Care

chanagunp95478686
Participant
April 19, 2018

I can't find cancel plan button

April 19, 2018

What Internet browser are you using, I had a similar issue before with Firefox, Manage Plan was not showing, Internet Explorer worked fine.

You should be seeing this