Cancel Button is not there

Forum|Forum|6 years ago
October 23, 2019
3 replies
286 views

I am trying to cancel my annual plan and have tried before but after looking at the support page and following all the directions, the Cancel button is not anywhere to be found while I am in the "Manage Plan" page. Please help me out I have not used this account in over a year and really just want to stop paying, I can't afford 20.99 a month for something I don't use.

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Abambo

Community Expert

If there are payement issues you won't be able to self cancel. Please contact customer support as indicated by John.

ABAMBO | Hard- and Software Engineer | Photographer

Peru Bob

Community Expert

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Getting Started forum so that proper help can be offered.

John T Smith

Community Expert

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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